Security and Client Protection
Security Center
Industry-Leading Use of Encryption
Safeguarding your financial and personal information is one of our most important priorities. That's why we automatically encrypt all sensitive information sent between your computer and our servers.
Your computer:
When registering or logging in to our site, we verify that your internet browser is running Secure Sockets Layer 3.0 (SSL) or higher.
In transit:
Information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).
PayPal servers:
Your personal information is stored on our servers and heavily guarded, both physically and electronically. To further shield your credit card and bank numbers, we do not directly connect our firewall-protected servers to the internet.
Find out more.
To learn more about how we protect buyers, visit Buying Safely. For more information about our powerful fraud-fighting tips, tools, and technology, go to the Security Center.
Our Client Protection Policy
Privacy and Shipping
Our goal is to protect your privacy. Any personal information, including email addresses that you supply to AmericanArtVenues.com in the course of your use of our website will not be given, sold or rented to any third party. Furthermore, any permission-based contact we undertake with you will provide you with the option to unsubscribe at any time.
Shipping.
We ship worldwide, we will give you a quote for cost out of the United States. Once you have selected which works you would like to buy, we will ship them to you with UPS or Fed Ex Worldwide Delivery Services.
You will receive an email receipt of your order (Monday thru Friday). And an email will be sent to you confirming shipment of your purchase along with the tracking number for your order. You can rest assured that your painting will arrive safely. Not only do we independently insure every work of art we ship, we pack each piece by hand with ample protective measures. It is packed using styrofoam inserts and bubble wrap.
Please note that your order will be shipped within two weeks and please allow ground shipping time for your package to arrive.
Express shipping is available—call our office for this service and a price quote.
10-Day Return Policy
American Art Venues has a 10-Day Money Back Guarantee. We try to do everything possible for our clients to be pleased with their purchases andour services. The opportunity of possible refund or exchange of the artworks you haven't liked is made exactly for this purpose. A 10-Day Return Policy makes your purchase at American Art Venues completely risk free.
If for any reason, you are not absolutely satisfied with your purchase, you may return it for a full refund, by notifying us within ten days of your receipt of the artwork.The artwork must be received in the same undamaged condition as was sent. Return shipping will be at the purchaser's expense. Please let us know if you would like to return the artwork by
calling us at 707-588-2780 or
emailing us at info@americanartvenues.com